One Platform for the Future
Sunset Status
- The GotPhoto Online Shop is our primary e-commerce platform
- All future shop innovation will happen in the GotPhoto Online Shop
- Legacy shop customers should begin planning their transition by creating jobs in the GotPhoto Online Shop
Why We’re Making This Change
Why One Shop?
For several years, GotPhoto supported multiple online shop experiences.
While this allowed us to support different workflows, it also meant splitting product development, innovation, and customer experience improvements across multiple platforms.
Moving to a single online shop allows us to:
Increase revenue opportunities
- Modern mobile shopping
- Personalized products
- Smart upselling
- Conversion optimization
Deliver new features faster
- One platform
- One roadmap
- Faster innovation cycles
Simplify operations
- Consistent workflows
- Unified support
- Better parent experience
Online Shop Progress Tracker
| Capability | Status |
|---|---|
| Mobile-first Shopping Experience | ✅ Available |
| Abandoned Cart Communication | ✅ Available |
| Screenshot Protection + Advanced Watermarks | ✅ Available |
| SnapShield Integration | ✅ Available |
| Registration for Picture Day (available on request) | ✅ Available |
| Shopping Across Jobs | ✅ Available |
| Professional AI Retouching | ✅ Available |
| Edit in Cart | ✅ Available |
| Personalized Products | ✅ Available |
| Wishlist (available upon request) | ✅ Available |
| Global Access Code | ✅ Available |
| Global Access Code Improvements | 🚧 Coming Soon |
| Single Access Code Suppport (via Global Access Code) | ✅ Available |
| Photo Effects | 🚧 Coming Soon |
| Bulk Migration of old Jobs | 🚧 Coming Soon |
Frequently Asked Questions
We’re consolidating our commerce experience into a single online shop so we can focus all future innovation, workflow improvements, and revenue-driving capabilities in one place.
Maintaining two shop experiences meant splitting development efforts across multiple platforms. By focusing on the GotPhoto Online Shop, we can move faster, deliver new features sooner, and create a more consistent experience for photographers and parents.
The full transition is currently planned for late July. We are finalizing the exact date and will share that with you in the coming weeks.
Our goal is to make this transition as smooth as possible. Before any changes take effect, we will provide clear timelines, migration resources, and step-by-step guidance to help you easily transition to the new GotPhoto Online Shop.
In the meantime, we highly encourage you to set up all new jobs in the new Online Shop starting today. This allows you to immediately take advantage of our latest features to boost your revenue and ensures you are perfectly prepared for the upcoming season.
The Online Shop was built to help photographers:
- Increase revenue per subject
- Deliver a better mobile shopping experience
- Simplify operational workflows
- Better protect their work
- Access future innovations and features
Photographers using the Online Shop see, on average, a 10% increase in GMV.
No.
Future commerce innovation will be focused on the GotPhoto Online Shop.
If you’re currently using the legacy shop, we recommend beginning your transition to the GotPhoto Online Shop as soon as possible.
Simply navigate to your Shop Settings and select the New Online Shop as your default shop for all future jobs.
We’ll provide migration guidance, resources, and support throughout the transition period.
Our goal is to give photographers the resources, guidance, and support they need to prepare well before the transition deadline. We encourage customers to begin evaluating and adopting the Online Shop as early as possible to avoid last-minute changes.
The Future of GotPhoto’s e-Commerce
The GotPhoto Online Shop is designed to help photographers grow without adding operational complexity.
With mobile-first shopping, revenue-optimized tools, stronger protection, and scalable workflows, we’re building a single platform designed for the future of volume photography.
Because photographers shouldn’t have to book more jobs to grow their business.
They should be able to earn more from every picture day.